Servicing fire curtains is a critical part of fire safety management, ensuring the system’s reliability and efficacy over time.
Fire curtains play a key role in preventing the spread of fire and smoke, protecting both lives and property in the event of an emergency. By partnering with Greene Fire for a service agreement, you can ensure your fire curtains receive the routine inspections, testing, and maintenance needed to perform effectively.
Service Agreements with Greene Fire
Regardless of your building type or the model of fire and smoke curtains installed, Greene Fire offers customised service agreements to provide consistent performance and avoid unexpected, costly repairs.
Greene Fire’s service engineers are fully qualified and certified to perform maintenance on all makes and models of active fire and smoke curtains. Our service team follow AS1851 standards, which speaks volumes to the rigorous standards of our service.
Fire curtains require regular upkeep to comply with safety regulations, such as the National Construction Code and local fire safety standards. Greene Fire’s service agreements are designed to ensure that these essential fire protection systems meet and exceed industry requirements.
- Scheduled Maintenance: Regular inspections, testing, and maintenance are scheduled in line with regulatory guidelines, ensuring compliance with required safety protocols.
- Detailed Documentation: Each visit includes a thorough report documenting the work performed, enabling you to demonstrate compliance in the event of safety audits or regulatory inspections.
- Avoiding Fines and Legal Risks: Staying compliant helps you avoid fines, potential legal complications, and costly retrofits. Most importantly, compliance ensures your fire curtain is operational and ready when needed, potentially saving lives.
2. Early Detection and Prevention of Malfunctions
Proactively identifying and addressing mechanical issues, wear and tear, or component degradation reduces the risk of unexpected failures. Greene Fire’s service agreement helps detect and mitigate problems before they escalate.
- In-Depth Inspections: Each maintenance visit includes a comprehensive check of the curtain’s fabric, motor mechanisms, control panels, and deployment systems, ensuring all components are in optimal condition.
- Proactive Replacement of Worn Parts: Identifying parts showing signs of wear and replacing them promptly prevents costly emergency repairs or system failure during a fire.
- Regular Testing of Safety Features: Testing the deployment and response mechanisms ensures the curtain activates as expected during an emergency, minimising the chance of malfunction.
Knowing that fire safety systems are professionally maintained brings peace of mind to building owners, tenants, and facility managers. Greene Fire’s service agreements offer reliable, ongoing support, minimising worries about fire hazards.
- Quick Response to Issues: Service agreements often include priority response and access to emergency repairs, addressing any issues swiftly.
- Continuous Monitoring: Greene Fire service engineers monitor and document the system’s performance, updating maintenance records and offering solutions for improved safety when needed.
- Enhanced Safety and Reliability: Professional maintenance increases the likelihood that fire curtains will operate flawlessly in an emergency, offering reassurance to all building occupants.
- Scheduled Maintenance Visits: As a service customer, you receive regular maintenance visits to ensure the curtain’s components are fully operational. Each visit assesses the system’s condition, tests operational integrity, and identifies potential issues.
- Immediate Repairs: Should our engineers detect any faults or damage, the service plan ensures prompt repairs to address them before they compromise safety.
- Performance Assurance: Ongoing testing and maintenance ensure that fire curtains will deploy correctly and effectively when activated, reducing the risk of failure in an emergency.
- Adherence to Standards: Greene Fire’s regular servicing helps your fire curtains meet all applicable building codes, fire safety standards, and industry best practices.
- Inspection Documentation: Comprehensive inspection reports are provided, which support compliance documentation for audits or reviews.
- Code Updates: Greene Fire informs customers of any regulatory changes, ensuring you remain compliant with evolving safety standards.
3. Cost Savings
- Preventative Maintenance to Reduce Expenses: Regular maintenance catches minor issues before they escalate, avoiding costly repairs or replacements.
- Avoiding Penalties: Consistent compliance with safety regulations helps avoid fines and liability costs.
- Increased Longevity: Proactive maintenance extends the lifespan of your fire curtains, reducing the need for replacements and lowering overall system costs.
- Access to Qualified Technicians: Our certified technicians provide professional guidance on maintaining fire curtain performance and enhancing safety measures.
- Advice on Technological Advancements: Greene Fire keeps you informed of new technologies, safety standards, and best practices to improve your fire safety systems.
- Routine Scheduled Visits: Maintenance visits are scheduled to minimize disruptions and ensure your fire curtain system remains operational.
- Priority Response: As a service customer, you receive priority service response times in the event of an issue, helping prevent prolonged downtime.
- Tailored Solutions: Service plans are designed to meet your specific needs, including the frequency of visits, types of checks, and scope of service.
- Reliable Performance: Regularly serviced fire curtains provide assurance that the system will operate as expected in an emergency.
- Emergency Support: Service agreements often include emergency response provisions, ensuring assistance is available when you need it most.
- Reduced Premiums: Regular maintenance can positively influence insurance premiums by demonstrating proactive risk management.
- Simplified Claims Process: Detailed records from Greene Fire assist with insurance claims should a fire incident occur.
- Genuine Parts: As a service customer, you gain access to original manufacturer parts and certified replacements, preserving the system’s integrity.
- Upgrades and Retrofits: Greene Fire service plans may include options for technology upgrades, ensuring you benefit from the latest fire safety innovations.
Becoming a service customer with Greene Fire supports a proactive approach to fire safety management, ensuring regulatory compliance, cost savings, and top-tier protection for your building and its occupants.
Planned Preventative Maintenance
To ensure that your system remains fully functional and compliant, Greene Fire schedules preventative maintenance visits every six months. These visits adhere to fire regulations, local standards, and insurance requirements, offering comprehensive system inspections.
During each visit, a Greene Fire engineer will:
- Inspect All Components: Review the condition of the curtain fabric, motors, control panels, and electronic systems to ensure full functionality.
- Perform Operational Testing: Test the deployment and retraction systems to confirm correct performance under real-world conditions.
- Document Findings: Provide a detailed report of the work conducted, noting any issues, repairs, or adjustments made.
If any remedial work is required, the service engineer will discuss solutions with you and provide quotes at preferential rates.
Greene Fire’s service agreements safeguard your fire curtain system with professional maintenance, compliance assurance, and responsive support, ensuring your building’s fire safety system is always prepared and reliable.
If you need assistance or have a query, please contact the Service Team by calling
NSW, ACT, QLD, NZ:
(02) 9526 3100
VIC, SA, TAS, WA, NT:
(03) 8526 1990