Frequently Asked Questions
2. What Is Required Before Installation?
Builders must provide structural support, power, clear access, and ceiling interfaces per project drawings. Our team will be working with you throughout the project from early design stage.
3. How Long Does Installation Take?
Time varies by system size, but simple openings may take one day, while multi-side or Concertina systems require longer.
4. Can Greene Fire Retrofit Fire Or Smoke Curtains Into Existing Buildings?
Yes. Many systems are designed to integrate into existing structures with minimal disruption.
5. How Often Should Fire Curtains Be Serviced?
AS 1851 requires 6-monthly inspection and testing.
6. What Happens If A Curtain Deploys Accidentally?
Systems include manual reset options and can be retracted after inspection by a trained technician.
7. What Power Supply Is Needed?
Curtains use dedicated power circuits with battery backup or fail-safe features depending on the model.
8. Do You Provide Commissioning And Certification After Installation?
Yes. All systems are commissioned and supplied with documentation confirming correct operation.
9. Can Control Panels Be Located Remotely?
Yes. Panels can be mounted locally or remotely as long as wiring and monitoring comply with engineering requirements.
10. What Training Is Provided For Building Staff?
We provide system operation training, manuals, and ongoing support for facility teams.
11. Can Emergency Retract Buttons Be Added?
Yes. Emergency retract or partial-open functions are standard options for egress or firefighting access.
12. Are Replacement Parts Readily Available?
Greene Fire stocks motors, controllers, fabric, and repair components for long-term serviceability.